Legal notice

Website Content We endeavor to guarantee that all text, pictures, weight specifications and introduction information of seafood products displayed on this website are accurate, latest and trustworthy. Our operation team conducts regular inspection, revision and update on all website content to deliver a reliable browsing and shopping experience for customers.

Accuracy of Information We spare no effort to verify the authenticity, integrity and precision of all seafood-related information on the site, including origin labels, net weight data, freezing specifications and product matching descriptions. Nevertheless, minor clerical mistakes, untimely data synchronization or page update delays may occasionally exist. If you spot any inconsistent, misleading or wrong information, kindly reach out to our customer service team. We will carry out immediate verification and rectification without delay.

Use of Information All information published on this website is only for general reference of seafood selection, comparison and purchase. Before you place orders, make purchase decisions or plan catering arrangements, we suggest you double-check key details such as preservation requirements, thawing methods, product grade and packing specifications via customer service consultation if needed. We shall not be liable for losses caused by decisions made solely relying on unconfirmed website information.

External Links For your convenience of acquiring auxiliary information such as seafood cooking tutorials, storage guides and recipe references, our website may embed hyperlinks leading to third-party platforms. We will only select publicly recognized credible websites to set external links, but we hold no control over the content, service standards, privacy policies and business operations of external sites. We reject all liabilities for disputes, losses or risks arising from your access to third-party websites through our links.

Website Availability We maintain daily technical maintenance to keep the website accessible and ensure smooth browsing, product viewing and order submission functions 24/7. Temporary website downtime, page loading failure or function interruption may happen due to server maintenance, system upgrade, network failure or unexpected technical faults. We are not accountable for any shopping inconvenience or opportunity loss brought by such temporary service suspension.

Legal Compliance We strictly abide by all local, national and cross-border applicable laws, food safety regulations, import & quarantine requirements, consumer protection rules and e-commerce management policies. No clause within this legal notice shall be interpreted to restrict or deprive any statutory rights that cannot be excluded by relevant laws and regulations.

Seafood Product Information We take maximum efforts to restore the real appearance, mark exact weights, clarify freezing standards, list accurate pricing and illustrate product features of all seafood goods on the page, including frozen fish, shellfish, prawns and processed seafood cuts. However, subtle differences may exist between displayed pictures and actual goods, caused by shooting light, screen color difference, production batch variation, natural individual differences of marine products and manual weighing deviation. Before completing payment, please contact our support staff to confirm all your concerns about the seafood. We will only bear corresponding after-sales obligations within the scope specified by relevant consumer laws.

Intellectual Property All original content on this website, including seafood product photos, specification texts, product copywriting, brand logos, packaging design pictures and scene matching renderings, are either fully owned by us or legally authorized for commercial use. All such intellectual properties are protected by copyright, trademark and related intellectual property laws. Unauthorized copying, downloading, reproduction, modification and commercial secondary use of any website content without our written permission are prohibited. We reserve the right to pursue legal compensation against all infringement acts.

Seafood Storage & Consumption Disclaimer Our seafood products are processed and packed in compliance with food safety standards, but proper cold-chain storage and handling are required. Quality deterioration, spoilage or health risks caused by improper operation such as failure to freeze products promptly upon receipt, inappropriate thawing methods, prolonged room-temperature placement, improper cooking or exceeding the recommended shelf life shall not be our liability. We recommend strictly following the storage and handling guidelines stated on product packaging.

Order & Logistics Disclaimer Estimated delivery time and stock quantity shown on the website are for reference only. Stock shortage, logistics delay, temperature fluctuation during transit and customs & quarantine clearance delay for cross-border orders may occur under objective factors. We will assist you to solve relevant problems actively, but we shall not compensate for indirect losses such as catering schedule delay, event arrangement changes or lost profits caused by the above uncontrollable factors.